How to add an HTML signature file in Outlook 2013

In Microsoft Outlook 2013, they’ve removed the ability to easily upload an HTML File to be used for a signature. Fortunately, we have you covered. Here’s a step-by-step process for getting your new signature installed. Before you can install your signature you first need to be able to view hidden files: Open up your File […]

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What’s the difference between IMAP and POP3?

Introduction to E-Mail Your Kone Marketing e-mail service is always ready to accept messages using an email client such as Microsoft Outlook or Apple Mail. POP and IMAP are the two most common email protocols on the internet. They both allow an email client to communicate with your services, but they do so in very […]

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Help, I Forgot My E-Mail Password!

Stuff Happens We get it. You’ve got too many accounts and passwords to keep track of and it can be a pain to keep everything straight. It’s a frustrating thing to go through but it happens. We’ve got your back. Due to the sensitive nature of e-mail accounts, and the fact that you can’t login […]

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How do I setup my E-Mail Client?

Any e-mail package you have with Kone Marketing can be accessed through any standard E-Mail Application. These are referred to as E-Mail Clients. Typical E-Mail Clients are Outlook or Outlook Express Apple Mail Thunderbird iPhone¬†or iOS Device Android Blackberry General E-Mail Settings Although all of these clients are somewhat different in how they setup, they’ll […]

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Do I have access to web mail?

Yes, absolutely you have access to web mail. Your access instructions differ based on if you use Google Apps or if your mail is hosted with Kone Marketing. If Your Mail is Hosted with Kone Marketing If you have an e-mail address that’s tied to your Kone Marketing website hosting account, you can access your […]

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